Tom Earley is retiring from Pakor this month and will be greatly missed by Pakor staff and customers alike. Tom started at Pakor on August 15, 1994, and has been through many changes over the years as the company has grown and evolved.
As a matter of fact, Tom has said that one part of his job that he enjoyed most over the years has been helping Pakor grow as a company. “Taking on new customers and often coming across issues as businesses were acquired, then getting all of the information online in the Pakor system,” said Tom. “Those were exciting and challenging times.”
When asked what he'll miss the most about his work at Pakor, Tom didn’t skip a beat before answering that he will miss talking to customers. “I’ll miss problem solving and working with customers to find solutions to whatever issues they were having.”
As Credit Manager, Tom was able to successfully work with customers during what is potentially a very stressful moment – a declined credit card, a past due bill, or a credit hold – and he managed to do so with style and grace.
“Tom was able to balance the needs of the company without alienating the customer, all while keeping bad debt low,” said Tom Nicoski, President of Pakor. “It has been a pleasure to have someone with Tom’s demeanor and character at Pakor for so long.”
Tom is looking forward to having time to travel with his wife and getting away from the cold Minnesota weather during the winter months. “It’ll be a big adjustment. I’ll miss seeing everyone every day and I’m grateful to the company and the customers.”
He’ll be seen around Maple Grove on his bicycle, currently cycling around 20 miles on the weekends, and hoping to be able to get out much more now that he’ll have the time. He also enjoys golf and playing cribbage! (Fun fact: Tom has had TWO 29 hands in his day!)
Although Tom is irreplaceable, many of his duties will be handed off to David Neslund, and we welcome him to the Pakor family.
Tom’s retirement will be celebrated on Thursday, September 6 at Lookout Bar and Grill in Maple Grove, MN. All friends, coworkers and well-wishers are welcome to stop by and wish him well.
Retirement is SWEET!